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Yoox

Yoox

52 Bags | Updated on November 28, 2023

Yoox Bags

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Yoox Coupons & Promo Codes

Yoox Reviews

  • Perfectly satisfied
    I am quite shocked for the negative reviews. I buy my clothes almost exclusively from Yoox during the past 4 years. I return everything very easily, and I have cross-checked that they comply perfectly with EU legislation for customer protection. I suspect that there might be an issue with cross EU shipping since it's an Italian eShop but as an EU citizen I am perfectly satisfied. And it is definitely NOT a scam.
  • Al
    Alessandra
    See more reviews
    Great quality and price point!
    I got a gorgeous black Calvin Klein skirt for 50% off. I've been searching for the perfect black bias cut midi skirt for a while now. This is even better because it isn't satin and it won't snag like satin. Shipping took a little bit to send but once it did it got here fast. Very pleased, will shop again!

Yoox FAQ

  • Can I shop from my Mobile device?
    Of course! You can download the app, available for Android and iOS, or navigate the mobile-optimized version of our website.
  • WHAT IS THE ESTIMATED RETAIL PRICE?
    The price indicated is an estimate of the in-store price, based on the period when the collection was launched. It is calculated according to the price shown on the tag of the item or the specific indications of the brand. When this information is not available, YOOX estimates the retail price based on the average price of similar items or through market comparisons.
  • What is Yoox?
    Yoox is an online fashion and luxury goods retailer.
  • Does Yoox offer free shipping?
    Yes, Yoox offers free standard shipping on all orders over a certain amount.
  • Does Yoox have a loyalty program?
    Yes, Yoox offers a loyalty program called Yooxcode that rewards customers for their purchases.

Yoox Story

Established in 2000, YOOX is the world’s leading online store for fashion, design and art that last a lifetime and beyond.
yoox.com offers a never-ending selection of products including an edited range of hard to find clothing and accessories from the world’s most prestigious designers; exclusive capsule collections; eco-friendly fashion; a unique assortment of home design objects; rare vintage finds and books and a curated selection of compelling and collectable artworks chosen by international curators and critics from the world’s leading galleries and institutions.
Shopping on yoox.com is all about discovery - an eclectic and playful journey beyond fashion's strict seasonal rules - allowing men and women to express their individuality through timeless and creative style.
yoox.com is “Powered by YOOX NET-A-PORTER GROUP”, which has offices and operations in the United States, Europe, Japan, China, Hong Kong, SAR of China and the United Arab Emirates ensuring an exceptional level of customer service: delivery is rapid and reliable to more than 100 countries around the world; returns are fast and easy and customer care is best-in-class.

Points to list positive feedback on:

  • Wide range of designer fashion products
  • High-quality and luxury brands
  • Competitive prices and discounts
  • Easy to navigate website with clear categories and filters
  • International shipping available
  • Sustainable fashion initiatives and ethical practices
  • Convenient returns and exchanges process
  • Active customer service team for support and inquiries
  • Partnership with artists and designers for unique collections
  • Opportunity to purchase rare and exclusive items.

Points to list negative feedback on:

  • Expensive shipping costs
  • Limited product range
  • Inconsistent customer service
  • Difficulty navigating website
  • Receiving faulty and damaged items

What is the return and exchange policy for "Yoox"?

Yoox offers a 14-day return policy. Customers have 14 days from the day they receive their order to return any item in its original condition. If a product has been used or altered, it is not eligible for a refund. All items purchased on Sale or with a Promotional Code are Final Sale and cannot be returned.

In conclusion, Yoox is a leading online luxury fashion retailer that offers a unique shopping experience to its customers. The company has made significant investments in technology and innovation, which have enabled it to stay ahead of the competition. With a strong focus on sustainability and ethical practices, Yoox has demonstrated its commitment to promoting environmental responsibility within the fashion industry. Alongside its impressive array of designer brands and exclusive collaborations, Yoox has also launched initiatives to support emerging designers and promote cultural diversity. Overall, Yoox represents an innovative and sustainable approach to luxury fashion, offering customers a curated selection of products with a stylish and conscious ethos.

Yoox

Yoox

Established in 2000, YOOX is the world’s leading online store for fashion, design and art that last a lifetime and beyond.
yoox.com offers a never-ending selection of products including an edited range of hard to find clothing and accessories from the world’s most prestigious designers; exclusive capsule collections; eco-friendly fashion; a unique assortment of home design objects; rare vintage finds and books and a curated selection of compelling and collectable artworks chosen by international curators and critics from the world’s leading galleries and institutions.
Shopping on yoox.com is all about discovery - an eclectic and playful journey beyond fashion's strict seasonal rules - allowing men and women to express their individuality through timeless and creative style.
yoox.com is “Powered by YOOX NET-A-PORTER GROUP”, which has offices and operations in the United States, Europe, Japan, China, Hong Kong, SAR of China and the United Arab Emirates ensuring an exceptional level of customer service: delivery is rapid and reliable to more than 100 countries around the world; returns are fast and easy and customer care is best-in-class.
52 Bags | Updated on November 28, 2023

Points to list positive feedback on:

  • Wide range of designer fashion products
  • High-quality and luxury brands
  • Competitive prices and discounts
  • Easy to navigate website with clear categories and filters
  • International shipping available
  • Sustainable fashion initiatives and ethical practices
  • Convenient returns and exchanges process
  • Active customer service team for support and inquiries
  • Partnership with artists and designers for unique collections
  • Opportunity to purchase rare and exclusive items.

Points to list negative feedback on:

  • Expensive shipping costs
  • Limited product range
  • Inconsistent customer service
  • Difficulty navigating website
  • Receiving faulty and damaged items

What is the return and exchange policy for "Yoox"?

Yoox offers a 14-day return policy. Customers have 14 days from the day they receive their order to return any item in its original condition. If a product has been used or altered, it is not eligible for a refund. All items purchased on Sale or with a Promotional Code are Final Sale and cannot be returned.

In conclusion, Yoox is a leading online luxury fashion retailer that offers a unique shopping experience to its customers. The company has made significant investments in technology and innovation, which have enabled it to stay ahead of the competition. With a strong focus on sustainability and ethical practices, Yoox has demonstrated its commitment to promoting environmental responsibility within the fashion industry. Alongside its impressive array of designer brands and exclusive collaborations, Yoox has also launched initiatives to support emerging designers and promote cultural diversity. Overall, Yoox represents an innovative and sustainable approach to luxury fashion, offering customers a curated selection of products with a stylish and conscious ethos.



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